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foujewellery

Member Since: Sep 2, 2016

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foujewellery

B9 4AA Birmingham,  West Midlands,  United Kingdom

100% UK Made

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Personalisation

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Bespoke Items

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OUR STORY

Fou Jewellery is a unique brand with a focus on fascinating textures and forms found in nature, exuding an unusual and gothic aesthetic. 

The collections have been created using traditional jewellery making techniques alongside cutting-edge technology.

By combining these contrasting production methods, Fou Jewellery hopes to create contemporary, elegant, and stylish jewellery for both men and women.

Fou Jewellery is based in Birmingham's vibrant creative quarter, at the innovative and creative hub,

The Custard Factory.

All of the Fou Jewellery products are created and finished by founder Cassandra Bassett in her small jewellery studio.

Cassandra first discovered her passion for jewellery making whilst traveling in 2006. 

She spent 6 months in New York, where she gained work experience with a wonderful Brooklyn based jewellery designer. 

Cassandra then spent the next 6 years in Birmingham's historic jewellery quarter, obtaining an HND in Jewellery and Silversmithing, a BA (hons) in Jewellery Design for Industry, and working as a laser technician at a local jewellers.

In her final year of studying, Cassandra was taught to create innovative pieces of jewellery using modern Computer-Aided-Design software (CAD), which she now uses alongside traditional jewellery making techniques, to create many of the Fou Jewellery products featured in the current collections.

Drawing inspiration from the natural world and her surroundings, Cassandra challenges herself to create collections which are thoughtful and engaging, and made to the highest standard possible.

INTRODUCTION

These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

 

TERMS AND CONDITIONS

These terms and conditions were made using an SEQ Legal precedent created forhttp://www.template-contracts.co.uk and available on http://www.website-law.co.uk.

 

OWNERSHIP OF COPYRIGHT

The copyright in this website and the material on this website (including without limitation the text, computer code, artwork, photographs, images, music, audio material, video material and audio-visual material on this website) is owned by us and our licensors.

 

LICENSE TO USE WEBSITE

Unless otherwise stated we own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved. You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

 

YOU MUST NOT

Republish material from this website (including republication on another website); Sell, rent or sub-license material from the website; Show any material from the website in public; Reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose. Edit or otherwise modify any material on the website. Redistribute material from this website except for content specifically and expressly made available for redistribution.

 

ACCEPTABLE USE

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website, or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software. You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent. You must not use our website to transmit or send unsolicited commercial communications. You must not use our website for any purposes related to marketing without our express written consent.

 

INDEMNITY

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

 

BREACHES OF THESE TERMS AND CONDITIONS

Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

 

VARIATION

We may revise these terms and conditions from time to time. Revised terms and conditions will apply to the use of our website from the date of the publication of the revised terms and conditions on our website. Please check this page regularly to ensure you are familiar with the current version.

 

ASSIGNMENT

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions without notifying you or obtaining your consent. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

 

SEVERABILITY

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

 

EXCLUSION OF THIRD PARTY RIGHTS

These terms and conditions are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms and conditions is not subject to the consent of any third party.

 

ENTIRE AGREEMENT

These terms and conditions [ together with our privacy policy] constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

 

LAW AND JURISDICTION

These terms and conditions will be governed by and construed in accordance with English law.

 

OUR DETAILS

The full name of our business is Fou Jewellery Our registered address is: Unit 422i Scott House, The Custard Factory, Gibb Street, Birmingham, West Midlands, B9 4AA.

You can contact us by email to: info@foujewellery.com You can contact us by telephone on: 07872160472

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

 

THIS PRIVACY POLICY

This privacy policy was made using an SEQ Legal privacy policy template created forhttp://www.employmentlawcontracts.co.uk.

 

WHAT INFORMATION DO WE COLLECT?

We may collect, store and use the following kinds of personal information: information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services. information that you provide to us for the purpose of registering with us. information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters. any other information that you choose to send to us.

 

COOKIES

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We may use both ‘session’ and ‘persistent’ cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website. We will use the persistent cookies to enable our website to recognise you when you visit. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date. Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking ‘Tools’, ‘Internet Options’, ‘Privacy’, and selecting ‘Block all cookies’ using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites.

 

USING YOUR PERSONAL INFORMATION

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to: Administer the website Improve your browsing experience by personalising the website. Enable your use of the services available on the website. Send to you goods purchased via the website, and supply to you services purchased via the website. Send statements and invoices to you, and collect payments from you. Send you general commercial communications. Send you email notifications which you have specifically requested. Send to you our newsletter and other marketing communications relating to our business. Deal with enquiries and complaints made by or about you relating to the website. Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us. We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing. All our website financial transactions are handled through our payment services provider, PayPal. You can review the PayPal privacy policy at www.paypal.com. We will share information with PayPal only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries relating to such payments.

 

DISCLOSURES 

 

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy. In addition, we may disclose your personal information: To the extent that we are required to do so by law In connection with any legal proceedings or prospective legal proceedings In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk) To the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling. To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information. Except as provided in this privacy policy, we will not provide your information to third parties. In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others. 

 

SECURITY OF YOUR PERSONAL INFORMATION 

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure (password and firewall protected) servers. All electronic transactions you make to or receive from us will be encrypted [using SSL technology]. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website). 

 

POLICY AMENDMENTS 

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. 

 

YOUR RIGHTS 

You may instruct us not to process your personal information for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes. 

 

THIRD PARTY WEBSITES 

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites. 

 

UPDATING INFORMATION 

Please let us know if the personal information which we hold about you needs to be corrected or updated. 

 

CONTACT 

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to: info@foujewellery.com or by post to: Fou Jewellery, Unit 422i Scott House, The Custard Factory, Gibb Street, Birmingham, West Midlands, B9 4AA

RETURNS AND EXCHANGES

 

If for any reason you are not happy with your order, please get in touch and I will try my best to resolve any issues. 
Most of the rings can easily be resized, and chains on pendants can be lengthened or shortened.

- All earrings are non-refundable due to hygiene reasons.

- Customised items are non-refundable. This includes any item with a personal engraving, or custom design request.

All non-personalised items can be refunded (except for earrings), and must be returned within 14 days of receiving the order, in their original condition with all packaging and promotional materials, and must be sent 'tracked' or 'signed for'.

 

Items must be returned to the following address:

Unit 422i Scott House
The Custard Factory
Gibb Street
Birmingham
West Midlands
B9 4AA
United Kingdom

 

Once items have been received and are checked for signs of damage, a refund will be issued within 14 days.

 

LATE OR LOST DELIVERIES


If your delivery has been delayed, then please contact us and we will provide you with the tracking number to enable you to chase it up with Royal Mail.

 

We cannot refund or replace lost items until 20 working days after the date of dispatch (30 days for international items) - this is when the Royal Mail classes items as being lost.

 

International delivery - When items are sent to another country, parcels are often handled by more than one postal service, which unfortunately can cause delivery problems. When we send a parcel to another country, the actual delivery of the item will be the responsibility of the postal service in the country the items are going to.

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