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Harry + Belle

Hi I’m Vanessa and the creator of Harry and Belle. I am Mum to Harry and Annabelle (hence the name!) and wife to my biggest cheerleader in life  Rob. 

My background is completely removed from this and has been in the building industry selling bricks. Jewellery is a huge departure from that world and a change I was so ready for. 

My first transition from the brick industry started onto  an Interior Design Course for a couple of years  at Chelsea Arts and I quickly discovered as much as I love interiors and architecture it just wasn’t something I felt I could do and fit around Mum life. 

So after giving photography and calligraphy a go I decided I’d be so keen to try my hand at Silver Smithing. Thanks to my ever patient husband for always believing in me! 

I’d always felt that it was  difficult to buy good quality, well priced jewellery. I booked onto an individually adapted  Silver Smith Course with The Jewellery Workshop and loved it. It was so good to be able to learn organically and it suit my style. Thank you to The Jewellery Workshop for your expert tuition. A couple  of years later in 2019 Harry and Belle was created. 


I absolutely love the creative outlet this provides as a busy Mum.  Each handmade piece has had so much love and care put into it and is sent with pride to its new home. I love how it doesn’t have that mass produced perfect appearance to it and if looked after will stand the test of time. 

I always try and source my metals from good trusted and ethically sourced companies. My packaging is purchased with ecology in mind and I try and source as much plastic free materials as possible. 

Thank you so much for your support and always lovely to hear from you if you have any questions. 

So grateful for all of the purchases that are made and all of the shares to help spread the  H &B  word! 

Vanessa x

Terms and Conditions



Terms & Conditions of Sale



By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.



Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays for which we will not be responsible. Please refer to the Delivery & Returns page for further information. 



Harry & Belle retains the right to refuse any request made by you. If your order is accepted we will inform you by email. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.



  



Pricing and Availability



Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. All prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.



Customs & Duties



You (the customer) is liable for any customs and duties costs incurred when receiving your order. Harry & Belle will not pay them and if they are not paid your order will be returned to us.



 



Colour, Shade and Size



Harry & Belle reserve the right to make slight amendments to products on the website including differences in colour, shade and size. Once in receipt of goods the customer can return if not satisfied with the variations from website to actual article. The Customer's statutory rights will not be affected.



 



Privacy Policy



Our privacy policy tells you how we will use your personal information and details of this can be found at Privacy Policy. By using this Website, you consent to using your personal data for the purpose of dispatching goods and related matters as described and warrant that all data provided by you is accurate.



 



Copyright



All items displayed on the Harry & Belle website are the copyright of Harry & Belle. The designs are owned by Harry & Belle and direct plagiarism will result in legal action.



 



Changes to Website



Harry & Belle reserve the right at any time and without notice to amend, remove or vary any page of this Website.


Privacy Policy



SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?



When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.





When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.





Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.



SECTION 2 - CONSENT



How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.





If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.



How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at harryandbellejewellery@gmail.com





SECTION 3 - DISCLOSURE



We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 



SECTION 4 - SHOPIFY



Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.





Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.



Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).



 

SECTION 5 - THIRD-PARTY SERVICES



In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.



Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google analytics:

Our store uses Google Analytics to help us learn about store visits and the pages being viewed.



SECTION 6 - SECURITY



To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.



SECTION 7 - COOKIES



Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where





SECTION 8 - AGE OF CONSENT



By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependants to use this site.



SECTION 9 - CHANGES TO THIS PRIVACY POLICY



We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 







Delivery & Returns






Free UK delivery for all orders over £40 to be shipped within 3-5 working days from receipt of order. Please see each product for despatch information.  All bespoke and made to order items will differ in lead times and will be discussed upon order. 



Under £40 order value the postage cost will be £2.75 to mainland UK. Outside of this please request postage costs via email we can then  give a quotation of postage costs. 



Returns 



Please always check your order upon delivery and get in touch straight away if an issue so we can resolve as quickly as possible. 



We have a 14 day return policy. To be eligible for a return, your item must be in the condition that you received it, unworn, unused and in the packaging it was received. We are unable to accept any returns whatsoever on earrings due to hygiene reasons. Please read the description of products carefully when placing  an order. 



To start the return process please contact us at Harryandbellejewellery@gmail.com. Photos would always be helpful if an issue and the product is believed to be faulty. If your return is accepted it is the buyers responsibility to pay the return costs. Items returned without requesting a return first will not be accepted. 



We will always do what we can to be reasonable and give a positive customer experience. 



Exceptions 



No earring or bespoke/ personalised jewellery can be refunded. 



Refunds 



You will be contacted once your item has been received and accepted. We will be in touch to inform you if the refund has been accepted or not. 



If all is acceptable your refund will be given by the original payment method. Please allow time for this process to take place as it can take your bank or credit card company a while to process. Do always check your junk mail for responses from us. 





Please do always get in touch at harryandbellejewellery@gmail.com to discuss any matter related to your purchase. 





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Opening Hours

Sunday 
00:00-23:59
Monday 
00:00-23:59
Tuesday 
00:00-23:59
Wednesday 
00:00-23:59
Thursday 
00:00-23:59
Friday 
00:00-23:59
Saturday 
00:00-23:59

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