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Circinn (Scotland) Ltd.

British Made

Personalisation

Bespoke Items

Who we are

Circinn Studio was founded on a basis of mixing Art with Engineering. We mix old technologies with new – hand drawing alongside Computer Aided Design, hand-carved wax models are made along with 3D printed prototypes. What began as a small Engineering workshop with over 20 years of experience grew into something else. We realised that by adding the beauty and style of artistic designs to the precision of our manufacturing, we could create unique pieces that we could love and be proud of. We hope you love them too. Feel free to check out our designs, or to get in touch and tell us what you think.

What we believe

Jewellery should be beautiful

We believe that true beauty comes from precision. Perfect symmetry. Clean lines. Proportions exactly measured and applied.

Jewellery should tell a story

The story can be overt, obvious. Some of our designs have colourful stories behind them, like our thistle and kelpie designs. The story can also be subtle. Maybe you see a piece that represents something in yourself – the clarity of a diamond, the purity of a simple gold necklace, the understated nature of white gold.

Jewellery should be personal to you

This is one of the many reasons we make our pieces to order. For some pieces, we have hallmarked raw castings to hand, ready to refine and polish into finished items. For the rest, we don’t pour the metal until you hit the order button. Your piece doesn’t exist until you tell us you want it. Whatever you order, you ring, your bracelet, your necklace… its story starts with you.

Beautiful work shouldn’t be limited to just artistry

We don’t believe that Jewellery should be just an artistic endeavour. We mix Art, Computer Aided Design, 3D Printing Prototyping, Engineering, Craftsmanship, and any other skillset we can find and learn, to pour into our work. Our mission is to blend old and new technologies and techniques into our design and manufacture process. It’s an ever-evolving journey, and it means we are always learning, always experimenting, and, hopefully, always innovating.

Charlie McManus

3D Design, 3D Printing, Casting and Technology

Charlie McManus has been an Engineer for over 20 years. He worked in Radar test research and development, and in software/hardware integration and development in a variety of industries. His work has taken him from Scotland to Europe, the Americas, and as far as South-East Asia. His first exposure to 3D design was in the early 90s, as was his first foray into metal casting. A lifelong learner, he constantly researches and educates himself on the latest technical innovations in the jewellery industry, as well as learning the older techniques, such as gem setting, from the very best experts he can find.

Becky McManus

Artistic Design, Benchwork, Final Finishing and Photography

Becky McManus has been designing jewellery since her schooldays. Very much the artistic half of the partnership, her original drawings are the basis of all the designs available from Circinn Studio. Becky has spent the last few years sharpening her jewellery bench skills by learning from the very best in the industry. The fine finish on all pieces from Circinn Studio come from Becky’s meticulous attention to detail. Becky also turned her lifelong photography hobby into a cornerstone of the content that fills this website.

Hallmarked at Edinburgh Assay Office

When it comes to manufacturing jewellery and silverware, precious metals (silver, palladium, gold and platinum) are rarely used in their purest form. Instead they are usually alloyed with lesser metals in order to achieve a desired strength, durability, and colour.

It is not possible to detect the precious metal content of an item by sight or by touch. It is, therefore, a legal requirement to hallmark all items consisting of silver, palladium, gold or platinum (subject to certain exemptions) if they are to be described as such.

All of our items are assayed (tested) and hallmarked at the Edinburgh Assay Office and we are an Assay Assured Jewellery Retailer. Assay Assured status is only given to retailers who have been independently audited and verified by the Edinburgh Assay Office, and ensures that all precious metal jewellery (including items exempt by weight) is of the claimed standard – a protection over and above legal requirements.

These terms and conditions apply to the use of this website. By accessing and ordering from this website you agree to be bound by the terms set out below. Any contract formed between ourselves shall be governed by Scottish Law and any disputes that arise will be resolved exclusively in the Courts of Scotland. The website is owned, operated and managed by Circinn (Scotland) Ltd (also referred to as Circinn, us, we, our) with registered details: Circinn (Scotland) Ltd. 11 Midmar Place Broughty Ferry Dundee Angus DD5 3GQ We advise you to read these terms and conditions prior to making a purchase.

CONTENT AND AMENDMENTS

We take care and time to try and ensure our website is as accurate as possible, both in terms of prices displayed and description of products and services. All measurements displayed are approximate and any errors will be wholly unintentional. Orders will only be accepted should there be no material errors. We take no responsibility for colours of products not matching the colour displayed on your monitor as this depends entirely on the colour reproduction and capabilities of your screen. We may make changes to the website at any time without notice or warning, including: Changes to these terms and conditions Changes to promotions, offers and discounts Changes to content and product information Temporary or permanent withdrawal of the website

PRICING

Prices displayed are in Pounds Sterling. Where Sale prices are quoted, the normal price will have applied either online or in-store for at least 28 consecutive days in the last six months. Whilst we endeavour to ensure all prices are correct at time of publication, we reserve the right to reject an order should there have been a material error in the price advertised at time of order.

PLACING YOUR ORDER

In most cases, our pieces are made to order. Once you have completed your online purchase, your job will go in our workshop queue. This typically takes 2-3 weeks, depending on the time of year. We will send an email confirmation containing details of your order, and the expected date of dispatch. This confirmation does not act as acceptance of your order as this is subject to the following: The information and pricing being accurate Fraud and identity checks being passed (for which we use 3rd party services) Payment being authorised Subject to the above, we will dispatch your order and send an email confirmation to let you know it’s on its way. It is at this point that a contract will exist under these terms and conditions.

PAYMENT

At time of ordering, we will pass your details on to either Stripe or Paypal for authorisation and payment. Your account will be charged at point of sale. Any payment information you save will be saved by the payment gateway. Circinn will not maintain a copy of your payment information.

DELIVERY

We deliver to Great Britain, Northern Ireland and Republic of Ireland addresses free of charge. Orders outside of these areas will be quoted at checkout. At the time of ordering you will be advised of an approximate delivery estimate. Every effort is made to meet this delivery time although on rare occasions we may be unable to deliver your order within the advertised timeframe. Should this happen we will notify you of the delay and offer a revised delivery estimate. Delivery times may also be affected by circumstances beyond our control. Where a delivery time is quoted in days, this refers to ‘working days’ defined as Monday to Friday (excluding bank holidays) when ordering before 1pm. If you decide to return your full order for a refund, any delivery charges paid will only be reimbursed if the item has been misrepresented by us or is damaged/faulty. It should be noted that earrings, for hygiene reasons, cannot be returned and refunded unless the item has been misrepresented by us or is damaged/faulty. The only exception to this is if you have paid for Next Day Delivery and we have failed to meet the promised delivery date.

OUR GUARANTEE TO YOU

We believe that all of our products are of the highest quality and will guarantee everything against manufacturing defects. It should be noted that all pieces are hand finished, leading to an individual look for every item. Please be advised that if you have your item altered, repaired, or adjusted by another jeweller or company, then this will invalidate your guarantee and render it void. To protect the guarantee, all work must be carried out by Circinn (or a third party company working on behalf of Circinn).

BUY WITH CONFIDENCE

We’re certain that you’ll love your purchase but, on the rare occasion that it’s not right, we’ll be more than happy to offer a refund or exchange. Simply return the unworn item to us in its original packaging and with all relevant receipts and documentation within 10 working days of delivery. This offer does not include personalised items or special orders (see below) and does not affect your statutory rights. For all items purchased online and delivered within the United Kingdom and Northern Ireland, you will be required to post the item back to us To return your item by post from within the United Kingdom and Northern Ireland, please follow these easy steps: Contact us at admin@circinn-studio.com to inform us of your desire to refund or exchange the item, and to receive a returns form. Package your item up, ensuring the completed returns form is included in the parcel and the returns label is displayed clearly on the outside of the parcel. Take the item to the Post Office and ask for proof of postage. Photograph and send this proof to admin@circinn-studio.com. Please allow 10 days for your return to be processed. If you requested a refund, it will be applied to the original card used to place your order. In the case of faulty or misrepresented items, return postage will be refunded along with the item cost. In all other cases, return postage will be at the customer’s expense.

SPECIAL ORDERS

We are unable to offer exchanges or refunds on bespoke items or special orders. This means that we cannot provide refunds or exchanges on items that have been specially designed for you, items that have been altered or personalised in any way, and products that are not normally stocked by Circinn but have been ordered specially at your request. Bespoke or specially ordered products may only be returned if the goods are faulty or were supplied incorrectly. This does not affect your statutory rights.

All website content, copyright, trademark and other intellectual property rights available when using this website shall remain the property of Circinn (Scotland) Ltd or its suppliers. Permission is given to all purchasers to electronically copy and print sections of this site for personal non-commercial use only and for the sole purpose of using this website. Any other use, without the written permission of Circinn (Scotland) Ltd, is strictly prohibited.

PRIVACY & SECURITY

At Circinn, we are committed to protecting the privacy and security of our customers and site visitors. Our Privacy Policy explains in detail the types of personal data we may collect about you when you interact with us. It also explains how we’ll store and handle that data, and keep it safe.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at admin@circinn.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at admin@circinn.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like custom products (such as special orders or personalised or engraved items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on gift cards.

Exchanges

If you wish to exchange your item for another piece of jewellery, please send back your original item in its original packaging. Once received, we will either refund or charge the difference in price before sending out the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.