Answers

When an order is placed for products through Odissa, the details and payment are passed directly to the designer/maker with the sale commission deducted. Odissa acts as an intermediary sales platform and has no dealings with the buyer. An email is generated and sent to the seller with a confirmation also going to the buyer. Buyers contact the sellers direct with queries about their order or to organise returns, if applicable, through the seller contact form in their profile