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Alice Gow Designs

Alice studied at Birmingham’s prestigious School of Jewellery, and has since stayed on, working in Birmingham’s historic Jewellery Quarter, where she creates bold and beautiful jewellery featuring layers of silver, highlighted by gold detailing and shimmering stones. Alice’s innovative designs display movement, simplicity and elegance.

 

Twist is Alice’s latest range, consisting of the Twist Arch Collection and the Twist Continuum Collection. Inspired by traditional forging techniques, but made using cutting edge computer aided design, the designs feature twisted rods and hoops of silver, highlighted by sweeps of gold.

 

Petaliform showcases Alice’s love for beautifully colourful structural jewellery. Inspired by Islamic geometric patterns, as well as wonderful mathematic Spirograph™ patterns, the complex geometric patterns are broken down into simple shapes, then are layered up and domed to create a flower-like design, hence the name Petaliform.

 

Alice’s Linear range features a stripe of coloured aluminium, curved along the sides to allow the light to play across the textured surface. Countering the straight lines, is a set of silver circles, completing the jewellery and linking everything together.

 

Revolve, Alice’s signature range, consists of layers of domed circular dishes, which interlock and interplay with one another. Silver discs at the centre of each piece provide and focal point amidst the hand coloured aluminium.

 

A range of necklaces, earrings, cufflinks and rings all come in a wide spectrum of colours, from vibrant purples to muted greens, to icy blues as well as classic combinations of silver, gilt, precious gemstones and wood.

 

More work is being added to the site, so if you are looking for something in particular, and can’t see it on the site, just let us know.

Claims

Damaged/ lost goods; claims must be received in writing within 7 days from receipt.



Delivery costs

UK : Free of Charge



Rest of World : £15



Force majeure

Alice Gow Designs accepts no responsibility for delay, loss or damage caused by circumstances beyond their control.





International

All international orders are subject to local tax and custom charges. These are calculated when the parcel reaches the destination country. Due to restrictions on importing jewellery, there are a few countries we are unable to ship to. If you find we are unable to ship to you, please get in touch, and we’ll double check the situation for you.

In the unlikely event of a dispute, all claims to be resolved under English law.





Internet

As a consumer under Consumer Contracts Regulations 2013 you have the right to cancel your order if you so wish. You can also reject goods supplied if you are not satisfied. Please see our Returns And Refund Policy for further details.



Payment terms

Order – pay with order.



Images

Due to the nature of the internet and the resolution at which it renders images, our products may vary slightly in colour from the images displayed on Alice Gow Designs. We do try and capture the products as truthfully as possible.



Privacy

Alice Gow Designs does not share its customer details with any other businesses.



Stripe and Paypal

We employ Stripe and Paypal to look after your online secure transactions.



Tax

Total order cost, when calculated, includes all costs (VAT and Delivery), excluding local taxes.



Transfer

All goods remain the property of Alice Gow Designs until paid in full.



Trading name

Alice Gow Designs



Promotional Codes – (Coupons / Voucher Codes / Promo Codes)

Promotional codes are individual offers and cannot be used in conjunction with other promotional codes unless otherwise stated. Our codes are limited offers and expire on their published date and / or at the discretion of Alice Gow Designs.



Reviews

We send product review requests to customers a few days after purchases using independent Cusrev.com Customer Reviews



 


What personal data we collect and why we collect it



Comments



When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.



An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.



Contact forms



Cookies



If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.



If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.



When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.



If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.



Embedded content from other websites



Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.



These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.



How long we retain your data



If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.



For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.



What rights you have over your data



If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.



Where we send your data



Visitor comments may be checked through an automated spam detection service.


Delivery



In stock items will be posted with 1-3 working days. Items showing as available on back order, will take approximately 3-4 weeks. Some may already be in production and won’t take that long, but we’ll always endeavour to get orders to you as quickly as possible.



 



If you need an order urgently, or by a specific date, please contact us and we’ll do our best to get it to you in time for your event.



 



All UK orders will be sent by Royal Mail Special Delivery, this is guaranteed to arrive the next working day from the order being shipped. 



 



International orders will be shipped by Royal Mail International Tracked or Royal Mail International Signed as appropriate. Shipping times vary from country to country, but for Europe this would usually be 3-5 workings days from shipping, up to 10 working days from shipping to Australia.



 



If you have any questions, please feel free to contact us.



 



Returns



 



Thanks for purchasing jewellery from alicegowdesigns.com. 





In order to be eligible for a refund, you have to return the product within 30 calendar days of

your purchase. We are happy to offer an exchange or a refund as you prefer.



This excludes the products listed in the exceptions section below.



The product must be in the same condition that you receive it and undamaged in

any way. 





After we receive your item, we will inspect it and process your refund. The

money will be refunded to the original payment method you’ve used during the purchase. For

credit card payments it may take 5 to 10 business days for a refund to show up on your credit

card statement.





If the product is damaged in any way, or you have initiated the return after 30 calendar days

have passed, you will not be eligible for a refund. If you have missed the 30 window, please contact us to discuss, as we may be able to offer an exchange instead.





If anything is unclear or you have more questions feel free to contact us.



 



Exceptions to our refund policy:



 



Personalised – We cannot offer a refund on items that have been handmade to order for you, i.e. not a standard product listed on the website



Earrings – For hygiene reasons, we are unable to offer refunds or exchanges on earrings.



Faulty items – any items developing a manufacturing fault within a year of purchase will be eligible for a refund upon return to us. This does include items that have been handmade to order and earrings.


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