
The Design Station
Moneys LodgeFilkins GL7 3RE LECHLADE, Oxfordshire, United Kingdom
British Made
Personalisation
Bespoke Items
The Design Station Ltd is a small family run business, from Granny (the tea lady), to Pushkin (the factory cat) - we all have our roles to play, I'm Jackie (your designer) and with John who is my lackey (a uniformed manservant), together we make the perfect combination, as I am sure you will agree when you receive your bespoke design personalised jewellery.
Our home and work premises are based in beautiful Shropshire, overlooking rolling hills and countryside with a stunning view of the Wrekin, one of Shropshires best known landmarks, however we have not yet attempted to climb it (somethings are just meant to be looked at).
All of our jewellery items are handmade in the UK and laser engraved on our own premises, our designs are all created by myself (Jackie) with occasional help from John, bespoke design service available, please email us for details if you have a specific request. Custom and bespoke designs are our speciality........
We take your concepts and create your own personal 'haute couture'
ACCEPTANCE OF AN ORDER
PROOF
Unless specified, all designs with customisation are sent to the customomer via email for approval (usually within 48 hours). Please respond ASAP with approval or alteration requests promptly to avoid delays,
PRICE
All prices are quoted in £ Sterling. All prices are exclusive of postage/shipping & packing (unless specified otherwise).. You will be given the total price of the transaction including carriage before you complete your purchase. There are no hidden extra costs. Prices are shown in the shopping cart ex VAT, which is added to your order on completion.
PAYMENT
PASSING OF PROPERTY
PASSING OF RISK
DELIVERY
All Mail exported from the UK is liable for random Customs Inspections, although we appreciate that Customs do protect our borders, as a company we cannot be help accountable for delays caused in this manner. Delivery times are only estimated - No service is guaranteed - International transit times are estimated and assume no Customs delays or severe weather conditions.
ACCEPTANCE
GUARANTEE REFUNDS AND RETURNED GOODS
As all our customised jewellery is custom designed and engraved to order, Cancellation prior to engraving will incur a 10% administration cost of the order value, plus a charge of £10 to cover artwork fee (or in the case of Bespoke Artwork, the fee as shown on your order form) to cover time, labour and administration fees. Unfortunately, once your proof has been approved and engraving has commence we are unable to refund your order.
DATA PROTECTION & PRIVACY
DISPUTE RESOLUTION
MATERIAL YOU PROVIDE TO US
If you send ideas, remarks, questions, data, graphics or the like to us, these will become the exclusive property of The Design Station Ltd. The Submissions will be deemed to be non-confidential and The Design Station shall be entitled to use or disclose the Submissions in any manner whatsoever, without liability or notice to you. The Submissions or any other information you send to the Site should not contain material which is offensive, pornographic, defamatory, blasphemous, unlawful or likely to infringe any applicable law, whether civil, criminal or religious. If you do not wish your design to be used on this site, please advise via email at the time of submition.
If you provide The Design Station Ltd with graphics, photographs, drawings or information to be used in any form, you hereby warrant that these do not infringe the rights of third parties and indemnify The Design Station Ltd against any action taken against The Design Station Ltd by any such third party.
Please note, trademark and Copywright protected logos supplied and owned by the customer for engraving are exempt from these conditions.
LAW
These terms and conditions are governed and shall be interpreted in accordance with the laws of England and Wales.
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