French Jeweller based in London, Catherine Marche designs and hand makes fine jewellery that is characterised by its chic and elegance, with a hint of French playfulness.
DELIVERIES: Deliveries take 15-20 working days at present
PAYMENT: I accept payment via PayPal All payments should be made by the end of 7 days. Please email me if there will be a problem or delay for any reason.
INSURANCE: I do offer insurance at an extra cost. Insurance is not manditory, as I have chosen to keep the shipping costs lower. Insurance is up to the buyer, please contact me for more information.
RETURNS and REFUNDS:
If you are not completely happy with your purchase, (unless custom orders, see below) I will refund your payment excluding all postage and packing charges.
You will need to send it back to me in its original condition for a refund within 14 days of receiving the item.
Please ensure you use an adequate method of postage and compensation for the value of the item being returned, and obtain a proof of posting.
I do not refund for returns that are lost in the post, you will have to claim from the postal service yourself if this ever occurs.
