Welcome to Elsiem Jewellery. My name is Lorraine Hitt and I'm the creator & designer of this stylish & modern independent jewellery brand, based in Cambridge, UK. To help us connect, here is little bit about my design background.
My former design career disciplines, including Graphic, 2D/3D CAD, Furniture & Architectural Interior, are not only prevalent in my designs but have provided me with invaluable skills for developing my jewellery brand, all inspired by my love of simple visual & architectural forms, incorporating functionality & practicality.
During more than 30 years experience within the Design industry, I have experimented with the design process, both recreationally and commercially. Around 2015, I took my love for all things simple, stylish and elegant and experimented with modern collections for the discerning jewellery lover.
I studied and self taught the art of metalsmithing to enable me to create hand crafted metal pieces and now also use that skill to incorporate metal into my latest design development of 3D Printing too. I have recently launched a very exciting range of modern designs made from a material called Selective Laser Sintering Nylon that is 3D Printed from my CAD designs.
The 3D prints are dyed with a fabric dye, I then adorn some of them with metal elements which gives an unusual combination of modern technology with traditional metalsmith skills. This has given a whole new dimension to my jewellery collections and I am always learning and evolving techniques and materials to keep my work fresh and innovative.
At Elsiem Jewellery I only use good quality materials and am conscious of allergies or skin reaction concerns, so my product listing will always detail the type of metal or material used for each individual piece.
My gift boxes are mostly :- 100% Recycled Box board & consist of 100% recycled materials- 100 % recycled non-tarnish filler- Paper wrap material is 100% recycled and Process Chlorine Free or:- 40% recycled boxboard-
Matt finishes are fully recyclable-
Laminated finishes are recyclable once outer paper removed-
Paper covering is made from sustainable forests.
My mesh gift bags can be re-used for several purposes - here are some ideas : -
Travel jewellery pouch, Phone holder, Travel Make-up pouch, Pouch for small handbag items, Washing machine bag for small items.
MODERN STYLISH DESIGNS, WITH AN EDGE.
Handcrafted and 3D Printed Jewellery
Elsiem Ltd Website usage terms and conditions.
The term Elsiem Ltd or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Elsiem Ltd, 34 Fen End, Willingham, Cambridge. CB24 5LH.
Our company registration number is 8298533 registered in England & Wales. The term ‘you’ refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website
The information contained in this website is for general information purposes only. The information is provided by Elsiem Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Elsiem Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Elsiem Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
you may print or download to a local hard disk extracts for your personal and non-commercial use only
you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
Elsiem Jewellery is a Trading Name of Elsiem Ltd.
Who we are
Elsiem Jewellery – A Trading name of Elsiem Ltd.
Our website address is: https://www.elsiemjewellery.co.uk.
A brief summary
Personal Data is used on this website only to complete a purchase transaction, arrange a commission order or send marketing material if requested.
The websites payment service provider is PayPal. You can view their policy details at https://www.paypal.com
The website security is provided by Microsoft Security Essentials
Your Personal Data can be erased from this website on request (*exclusions apply).
What personal data we collect and why we collect it
When you register an account with Elsiem Jewellery or make a purchase transaction, we collect and retain your name, address, email address, phone number & IP address in order to process your order and contact you regarding your purchase if required.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
We do not disclose your personal data with any Third Parties, other than to enable a purchase transaction. This websites payment and financial transactions are handled by PayPal. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
When you submit your personal data using our mailing list subscription forms on this website, you are agreeing to the data you have provided to MailChimp being used to inform us, via email, that an email subscription has been requested. This data you provide, includes your name, email address and subscriber IP of which, some of that data, will be used by us to contact you with offers of discount codes to use on our website purchases, inform you of Elsiem Jewellery news and updates via email. You have the right to unsubscribe from this email subscription at anytime by using the ‘unsubscribe link on your received marketing emails or contact us direct with your request at email@example.com
Visitor comments may be checked through an automated spam detection service.
Third party websites & their own policies
This website might, from time to time, contain links to third parties websites which may have their own Privacy Policies. Elsiem Ltd is not responsible for those websites, the activities & practices that take place on those websites or the relevant associated privacy policies.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
*If you have made a purchase though this website, even if you request that your data is erased, we are legally obligated to keep your personal data regarding any transactions, for up to 7 years.
What rights you have over your data
Access – You may have the right to access and receive a copy of the personal information we hold about you by contacting me using the contact information below.
Change, restrict, erase. – You may also have rights to change, restrict my use of, or erase your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
Object – You can object to our processing of some of your information based on my legitimate interests and receiving marketing messages from me after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain – If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Not all details of your rights under the Data Protection Law are covered in this policy. For full details of your rights you should read the relevant laws and guidance from the regulatory authorities.
How we protect your data
We take the protection of your personal Data very seriously and can assure you that all digital information is password locked and paper versions are securely locked in a suitable container.
What third parties we receive data from
We receive the data you have provided from MailChimp to inform us that an email subscription has been requested. This data that you provide, includes your name, email address and subscriber IP.
We receive the Data you provide, from PayPal to inform us that a payment transaction has been authorised. This personal data includes your Name and Paypal email address.
If you need to contact us regarding your Personal Data please email at firstname.lastname@example.org or write to Elsiem Ltd, 34 Fen End, Willingham, Cambridge, CB24 5LH. Telephone 01954 261819
Delivery & Returns
UK – There is a flat rate per item of £4.50 for UK 2nd class Royal Mail ‘Signed For ‘shipping & £5.00 per item for UK 1st class Royal Mail ‘Signed For’ shipping. Once the payment has been processed you will receive an email informing you of the estimated dispatch date. I don’t hold many items ‘made up’ in stock, so each item has a different process time and this approximate period will be stated in each listing but I will keep you updated throughout the process.
International shipping is £12.50 per item and to certain countries only, shipped by Royal mail ‘Signed and Tracked’
Buyers are responsible for any customs and import taxes that may apply. Elsiem Jewellery (trading name of Elsiem Ltd) is not responsible for delays due to customs.
Elsiem Jewellery hope that you will be nothing more than delighted with your jewellery but if you decide that it isn’t suitable or doesn’t fit your requirements then we will except returns for ‘In stock’ items within 7 days of receipt of the delivery and provide a full refund excluding original shipping costs.
Unfortunately however, earrings (for hygiene reasons) and items that have been made a bespoke size or special requirement cannot be refunded unless the item is faulty. If the item arrives faulty and it is reported to me within 7 days of you receiving it, I will endevour to offer a solution of repair, depending on the extent of the fault/damage, but this would be at the discretion of Elsiem Jewellery.
The return should be in its original gift box/bag and packaged securely for shipping. The return shipping cost is your, the customers, responsibility and we can not refund the cost. You should ship it with a signature required option and keep the receipt of delivery for your records as Elsiem Jewellery can not take responsibility for the returned package until it has been signed for.