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momentoes

34 Beaufort Avenue
bispham
FY2 9HG Blackpool,  lancashire,  United Kingdom

100% UK Made

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Personalisation

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GoJD Member

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Hand made glass and jewellery capturing memories forever, I can create a stunning family keepsakes and unique personal gift for you to treasure.

Welcome to Momentoes in my shop you will find handmade jewellery and glass keepsakes.

The Momentoes Story

Momentoes is based in Blackpool. I work from a small studio and several retail outlets in and around Blackpool. If you come along to one an event you can see the range of glass, silver jewellery and I can take your prints for you. The studio is not open to the public but we do take appointments.

If you live locally to Blackpool and would like to make an appointment.
Please contact us on – 07872 824 258.

The products

I take a your actual handwritten message, drawing, hand foot, or fingerprint and transform it into a beautiful piece of jewellery.

I also create memorial pieces by encapsulate the ashes of your loved one into glass or a sterling silver setting.

Along side my silver jewellery range I make a range of glass keepsakes and ready to wear glass pendants.

If there is something that you would like but you can't see it, please get in contact and discuss your ideas and I will see if we can create it for you.

Each individual piece will take around 14- 21 working days to create. Please  contact me if you need  something quickly as I can offer a fast track service to ensure you have your item sooner* (Additional costs apply)

I provide FREE shipping within the UK and a FREE print kit if required.

Our handmade jewellery captures memories forever, we create stunning family keepsakes for you to treasure.

We capture your precious memories of tiny feet and hands or transform your child’s drawing into beautiful bespoke jewellery. We create personalised and unique keepsakes for you or for gifts for your family and friends. 

If you ask someone ”what was the best gift they ever received?” their response would probably be “those gifts that were given from the heart”. These kinds of gifts carry so much meaning and can be treasured throughout the years.

If there is something specific that you want but can’t see or have your own design idea please don’t hesitate to contact us

I started creating keepsake jewellery because I love the sentiments of it. When I discovered that my child's drawing could be made into a piece of jewellery I had to learn more.

My handcrafted pieces are all made from silver clay. It is an amazing product and the possibilities are endless. Each time I make a piece I am still in awe of how amazing it it to be able to transform something so personal and unique onto a piece of jewellery.

The prints of a loved one are so precious and even more so when that loved one can’t be with you. My jewellery enables you to keep your loved ones close to your heart at all times.

Each piece is loving made from a small workshop at my home in Blackpool.

Each piece of handmade jewellery is made of 99.9% pure silver completely from scratch and crafted to the highest standard.

Each piece is made for you with your prints, there are so many variations and it would be impossible to list them all. There’s no age limit, prints can be taken from tiny new born or adults. Paws and claw prints can also be taken from the furry members of your family. Hand, foot and paw prints can be of any size or age as all prints are made smaller to fit the piece. Its really easy to have your prints captured onto a piece of jewellery. You can use your own prints from imprints, photos or plates or use one of my kits. Once you have selected your item a print kit will be sent to you, if applicable or required. They are really easy to do and come with full instructions. Once you have used the kit take a photo of your prints and send them to me via e-mail or social media, there is no need to send the original.

Creation times starts once I receive your prints. If you are unsure if your print is suitable please contact me. The working time starts from when I receive your prints.

I can also engrave your prints onto a range of sterling silver and stainless steel gifts. If you can’t see what you’re after or have your own design idea please contact me.

If you would like your item hallmarking I have my own makers mark. Mostly everything I make is below the legal weight required for hallmarking, but this service is available if you require it.

Along side my imprint jewellery I also create a range of cremation memorial jewellery and glass keepsakes.

For the ashes jewellery I need tiny amount of ashes to embed into your chosen jewellery. I need approximately half a teaspoon of ashes per piece. I am more than happy to combine the ashes of loved ones, any unused ashes will be returned to you with the jewellery.

Once you have placed your order a small receptacle and packaging will be sent to you to collect the ashes. I know how precious your loved ones ashes are, when they are with ashes are treated with the upmost respect and great care is taken with each order. I only work on one order at a time so you can be assured that there is no possible chance of ashes getting mixed together. All ashes and documents are stored together and individually marked with the order name and number.

With all my products you have the option to choose gift packaging, jewellery comes in a gift bag with a gift box and glass keepsakes are gift wrapped.

Thank you for visiting my shop and I hope you enjoy looking at my jewellery and keepsakes. If you have any questions, cant see what you are looking for or have your own design idea please message me or email me and I will be happy to help.



 

 

 

T&CS



Conditions of sale



Conditions of sale



PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE PLACING YOUR ORDER AND RETAIN A COPY OF THESE TERMS AND YOUR ORDER FOR FUTURE REFERENCE



Contract of Sale



FORMATION OF THE CONTRACT



Subject to these terms and conditions you agree to purchase and Momentoes agrees to sell the goods in accordance with the order form between you (The customer) and the seller (Momentoes)It is your (The customer’s) responsibility to ensure that the order confirmation is accurate.



DESCRIPTION AND PRICE OF THE GOODS



The description and the price of the goods you order will be as shown in the order and shall remain valid for 30 days from receipt by you.



If an error in any of the details on the order are found by Momentoes we will inform you as soon as possible and offer you an option of reconfirming your order at the correct price or cancelling your order.



PAYMENT



Payment for the goods shall be made when you place your order



100% payment at the time of order.



Full payment must be received before we ship any product.



DELIVERY



Shipping times described are working days. Please check specified item for delivery.



The estimated date of delivery will be as set in the order Momentes will not have any liability for a failure beyond our reasonable control to deliver by the estimated date of delivery.



All impression kits are sent out within 3 working days, charms usually 30 days although this can vary in peak times.



Where prints have been returned and cannot be used (due to them not being defined enough, too dark or too light of a print) another kit will need to be send out, at a cost to the customer. We will advise if this is the case and it will lengthen the time it takes to dispatch the charms.



All P&P for finger print jewellery is free. All other products shipping will be added at check out.



We currently only ship within the UK.



Please ensure address is correct. We CANNOT be held responsible if the address is incorrect and your item is shipped there. 

 



ACCEPTANCE OF THE GOODS



You must check the goods on delivery. If the goods are delivered damaged or faulty you must inform us within 48 hours of delivery. If you do not inform us within 48 hours we will take no liability for the damaged or faulty goods. This does not affect your statutory rights.



You will be responsible for your goods once delivery is made.



EXCLUSIONS OF LIABILITY



The customer acknowledges that it has been advised that the production process used for fingerprint items is inappropriate for children less than 2 years. Therefore we recommend hand or foot prints until after 2 years of age.



We cannot guarantee that any person of any age will produce a well defined fingerprint. This varies from person to person, regardless of age.



The customer acknowledges that due to the purity of fine silver .999 jewellery is softer than .925 silver and therefore needs to be handled with special care. If worn every day the item may show signs of wear and tear and the detail may fade. This is more prevalent with charm bracelets, rings and keyring’s which are more prone to being knocked against hard surfaces.



YOUR CONSUMER RIGHTS - Refunds, Cancellations and Faulty items



Personalised items



 



Due to the items being personalised and custom made to order, we are unable to accept cancellation of orders once any work has commenced.



 



Hand crafted jewellery



 



For personal items, orders may be cancelled and a full refund given at any point until a print kit has been dispatched or work has commenced (Whichever occurs first) Once a kit has been dispatched we will make a small charge to cover the costs of the kit and the remaining balance will be refunded.



 



 



 



Where an item is faulty or wrongly personalised such as wrong spelling (i.e. different from the initial request) we will only send out a replacement or repair, free of charge on receipt of the faulty item (the cost of which will be refunded by us).



 



NB Please note that because the jewellery and keepsake items are made by hand there will be tiny imperfections such as scratches or words not lined up completely straight, however, this is not considered an error or incorrect personalisation but instead adds to the handmade nature of the work.



 



Please also be aware that as every item is made by hand and especially with fingerprints, items received may vary slightly from pictures and may require some artistic licence on our part with placements of prints.



 



*We reserve the right to place words and prints where we believe it will suit the piece based on the size etc. of what is ordered. This is the case with fingerprint jewellery and stamped items.



 



We will not offer a refund or exchange on products if you have made a mistake on the order form. Please ensure you fully check this before signing and placing your order.



 



Manufactured Personalised gifts 



Please double check your personalisation as how it appears here will be how it appears on the product, including spacing and punctuation.

Please do not include accents and special symbols as our processes will not allow this. This includes accents above and below the alphabetical or numerical text. If you enter these characters they will be replaced or removed No other characters can be used, no texting shortcuts or images like hearts < 3. Basic punctuation symbols like those found on a standard computer keyboard are acceptable.



Due to the font type used please refrain from using all capitals in your personalised message. If the message is all in capitals you will find the personalisation extremely difficult to understand and may even result in personalisation being missed off the product.



Personalised items take time to be manufactured, the expected despatch time is shown against each product.





As all items are made to order, we do not accept returns on personalised items, so please double check names, dates and spellings before ordering.

If your item has a manufacturing fault, or damaged in transit, please contact us, including a photo if appropriate and we can arrange a replacement.



Engraving



Engraving will be word for word from your instructions – No responsibility will be taken for spelling errors



A layout will be chosen for the best fit, responsibility cannot be taken if you do not like layout.



The items are engraved with a fine needle. The images will appear clearer in some lights than in others just as any engraving. Please note that these are not made in colour.



Colour



Please note that the colour of the product you receive may not match the colour as displayed on your computer monitor, if the colour is important to you you place the order at your own risk.





Non-Personalised items



Under the Distance Selling Regulations and Consumer Credit Contracts effective 13th June 2014, you as the consumer enters into a contract with us as soon as payment is made and therefore can cancel your contract with us at any time between the date the payment was made up to 14 days after the Royal Mail tracking system says it has been received by the addressee.



The costs of sending the items back due to cancellation will be met by the consumer and a refund will be given in the same manner as it was received within 14 days of the item being received by us. We do however reserve the right under the regulations to deduct an amount from the refund if the goods have been returned in a way that has diminished the value of the goods by handling them beyond that is necessary to establish their nature, characteristics and function.



*Please note that unless specifically requested we reserve the right to use the photos and testimonies that we take of your charms for marketing purposes on our website, Facebook and when demonstrating to customers our capabilities.





Data Protection and Privacy Policy

The information that is collected and held by us (such as addresses and email addresses) are held in accordance with the Date Protection Act 1998 and are never passed to a third party but is used for our own accounting and marketing purposes only. Please note that you can at any time contact us to have your email address removed from the list



These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.



CANCELLATIONS

If you wish to cancel your order before you receive our confirmation email, please email momentoesgifts@yahoo.co.uk with CANCELLATION as the subject line.





Our Guarantee



Our commitment to providing personal customer service and product quality plays a key part in our success. Remember that some of our pieces feature natural materials and are handcrafted as a result items will vary slightly from piece to piece.



CONDITIONS OF SALE ARE FINAL.



Disclaimer



While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.


Privacy Policy



This privacy policy sets out how Momentoes uses and protects any information that you give Momentoes when you use this website.



Momentoes is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.



Momentoes may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.



What we collect



We may collect the following information:




  • Name and payment details

  • Contact information including email address

  • Demographic information such as postcode, preferences and interests

  • Other information relevant to customer surveys and/or offers



What we do with the information we gather



We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:




  • To process your order and obtain payment

  • Internal record keeping

  • We may use the information to improve our products and services

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests



Security



We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.



How we use cookies



A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.



We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.



Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.



You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.



Links to other websites



Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.



Data aggregation, analytics and profile creation



We may analyse your browsing behaviour to draw inferences and create profiles about your personal preferences and behaviours. We may then use such information for the purposes described below;



Behavioural advertising and cross platform targeting



(a) Served by us



We may use your information (including profile data) to serve you with advertising, which is relevant to you, on our websites and the websites of third parties.



(b) Served by third parties on our websites



Advertisers or other third parties using our website may also engage in behavioural advertising and use cookies and web beacons in the manner described above. We do not control these advertisers or other parties' use of cookies or web beacons or what they do with the information they collect.



(c) Served by third parties on third party websites



We may provide your personal information (including profile data) to third parties who may then use it in combination with personal information that they have collected from you to serve you with relevant advertising on third party websites.



Controlling your personal information



You may choose to restrict the collection or use of your personal information in the following ways:




  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us



We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.



You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us.



If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.


Personalised items



Due to items being personalised and custom made to order, we are unable to accept cancellation of orders once any work has commenced.



Hand crafted jewellery



For personal items, orders may be cancelled and a full refund given at any point until a print kit has been dispatched or work has commenced (Whichever occurs first) Once a kit has been dispatched we will make a small charge to cover the costs of the kit and the remaining balance will be refunded.



Where an item is faulty or wrongly personalised such as wrong spelling (i.e. different from the initial request) we will only send out a replacement or repair, free of charge on receipt of the faulty item



NB Please note that because the jewellery and keepsake items are made by hand there will be tiny imperfections, however, this is not considered an error or incorrect personalisation but instead adds to the handmade nature of the work.



Please also be aware that as every item is made by hand and especially with fingerprints, items received may vary slightly from pictures and may require some artistic licence on our part with placements of prints.



 


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